Devon Rose Lettings and Property Management

Landlords

With almost fifty years’ combined experience of the property industry we know we can provide the service you deserve.

We are focused entirely on lettings and management which means we have the skills and experience required to maintain your property, maximise your rental income and ensure you adhere to all the relevant legislative requirements.

We have the experience of working with a wide range of clients from private landlords through to large companies with multi-property portfolios covering a wide geographical area. This gives us the capability of meeting any requirement you might have, from arranging an EPC or a plumber through to project managing major refurbishments or providing tailored reporting.

We understand that your rental property is not only an investment but also a home and needs to be properly managed and maintained to maximise rental income through long and happy tenancies.

Buy-to-let Landlords

If you are interested in buying a new property as an investment we would be more than happy to give you our advice.

We can help you maximise the return on your investment by identifying properties that are in demand and steering you away from those with features that will detract possible tenants.

Some of our happiest landlords are those that have consulted with us prior to buying their property.

What we do for you...

property portals

Marketing

As property marketing rapidly expands online we spare no expense in advertising your property on national web portals Rightmove, Zoopla and Prime Location, along with our own website. We also continue to use more traditional methods such as newspapers and magazines.

rent4sure

Tenant Referencing

We understand the importance of finding the right tenant for you and your property. In addition to taking into consideration your requirements in a tenant we also use Rent4Sure to guarantee that they are properly vetted, referenced and credit checked.

ARLA and TDS

Tenancy Deposit Scheme

We start every tenancy with a comprehensive ARLA approved tenancy agreement and hold a tenancy deposit in conjunction with the TDS, protecting you in an increasingly litigious world.

24 hours a day, 365 days a year

Out-of-hours Service

We provide effective management 24 hours a day, 365 days a year with our dedicated out-of-hours service. By personally visiting your property when there are maintenance issues and only using trusted, qualified, and properly insured contractors, we are able to minimise your repair costs.

monthly statements

Monthly Statements

We will provide you with a monthly statement showing your rental income and all expenses, with additional year end reporting to assist you with filling tax returns. In the unlikely event of rent arrears, we have a robust debt recovery system.

Management Options

Not all landlords want the same level of assistance so we provide three levels of service that broadly cover all requirements:

Service Let Only Rent Collection Fully Managed
Comprehensive Marketing
Tenant Find and Referencing
Tenancy Agreements
Arrange EPC
Arrange Gas Safety Report    
Tenancy Check-in / Check-out    
Deposit Collection and Protection
Rent Collection and Credit Control  
Monthly Landlord Statements  
Key-holding Service    
Payment of Outgoings    
Management of Repairs and Maintenance    
24-Hour Service (including out-of-hours)    
Periodic Inspections    
Managing Property Between Tenancies    

Generally 'Let Only' is available for a fixed fee whilst 'Rent Collection' and 'Fully Managed' are charged as a percentage of your monthly rental income, plus we offer discounted rates if you require management of a portfolio of properties. If you require a tailored version of one of these packages we are happy to negotiate a bespoke arrangement for you.

Landlord Fees

Level Of Service Offered

Tenant find: £432 (Inc VAT)Rent collection: 10% of rent (Inc VAT)Fully managed: 12% of rent (Inc VAT)
Agree the market rent and find a tenant in accordance with the landlord guidelines Agree the market rent and find a tenant in accordance with the landlord guidelines Agree the market rent and find a tenant in accordance with the landlord guidelines
Advertise property on various internet portals & in shop window Collect and remit the monthly rent received Collect and remit the monthly rent received
Conduct viewings Deduct commission and other works Register & hold deposit
Reference applicants Pursue non-payment of rent and provide advice on rent arrears actions Pursue non-payment of rent and provide advice on rent arrears actions
Create tenancy agreement Register & hold deposit Deduct commission and other works
Provide tenant with method of payment Make any HMRC deduction and provide tenant with the NRL8 (if relevant) Undertake two inspection visits per annum and notify landlord of the outcome
Collect deposit & 1st month rent   Arrange routine repairs and instruct approved contractors
Register & hold deposit if required   Hold keys throughout the tenancy term
Deduct any pre-tenancy invoices   Make any HMRC deduction and provide tenant with the NRL8 (if relevant)

Additional Optional Fees and Charges

Check in Fee (unless inventory purchased in which case £0)
  • Agree with tenant check in date and time appointment
  • Meet tenant at the property to provide tenant with keys
  • Take photographs of property to catalogue condition
£36 (inc VAT)
Checkout Fee (unless inventory purchased in which case £0)
  • Agree with tenant check out date and time appointment
  • Negotiate with landlord and tenant any disbursement of the security deposit
  • Return deposit as agreed with landlord and tenant to relevant parties
  • Remit any disputed amount to Scheme for final adjudication
  • Unprotect security deposite
£36 (inc VAT)
Property visits (for non-managed properties)
  • To attend at request of landlord
£36 (inc VAT)
Arrangement Fee for maintenance (for non-managed properties)
  • Arranging access and assessing costs with contractor
  • Ensuring work has been carried out in accordance with the specification of works
  • Retaining any warranty or guarantee as a result of any works
£18 (inc VAT)
Arrangement fee for refurbishments
  • Arranging access and assessing costs with contractor
  • Ensuring work has been carried out in accordance with the specification of works
  • Retaining any warranty or guarantee as a result of any works
10% of net cost
Rent Review Fee (for non-managed properties)
  • Review rent in accordance with current prevailing market condition and advise the landlord
  • Negotiate with tenant
  • Direct tenant to make payment change as appropriate
  • Update the tenancy agreement
  • Serve Section 13 Notice if tenancy is on a rolling monthly basis
£20 (inc VAT)
Service of notices on non managed properties £50 (inc VAT)
Inventory
  • Catalogue condition of property
  • Catalogue contents of property
  • Create report using photos & descriptive text
£54 including VAT per bedroom
(minimum cost per property £90.00 including VAT)
Withdrawal from an agreed offer
  • Landlord removes their offer after a tenant is found
£150 (inc VAT)
Non-Resident Landlord Tax administration fee (per quarter)
  • Retention of money to cover tax contributions
  • Completion of required tax documents
£30 (inc VAT)

IF YOU HAVE ANY QUESTIONS ON OUR FEES, PLEASE ASK A MEMBER OF STAFF